Review

Based on 131 reviews
75%
(98)
20%
(26)
5%
(6)
0%
(0)
1%
(1)
D
R48: The Comfort e-bike
Darlene Stipanovich
Never received

I ordered 2 bikes on 8/5/23. It is now 8/30/23 and I have not received them yet. Fully paid for, no tracking number, no product. Yet, you’re asking for a review???? I am NOT happy.

Didn’t get the bicycle yet….

The best!

The R48 isn't my first ebike but it smokes the ones I've had in thepast!

Great product

Very fun to ride, stable, strong, easy to handle. We went to get blessed for our upcoming season at the old cemetery of Carignan, a 55 km ride. It was very easy, good seat, good pedaling aid...I recommend it ??

More colour options Please

I wish there were more colours available, where is the black model??

Very happy

I have had my R48 now for about 6 weeks maybe 8. It is rugged and a pleasure to ride. The bike is sharp looking and looks substantial. Very happy that I was able to buy an e-bike from a Canadian company. I would highly recommend buying this bike if you are looking for an e-bike.

My Citi makes me feel young again

Hello, I am a proud owner of a VELEC bike, a Citi 500. It's a great bike and the third VELEC I've bought, I'm proud of it. I am 85 years old and I ride it every day from 40 to 50 km.

My parents love them

I gave my elderly parents two R48s given how they were marketed as being "safe". Well, I asked for their opinions and they love how smooth and instinctive the bikes are. My mother loves the idea of exercisizing at her own pace and doing an activity with her husband. Good job Velec

Excellent

Since the purchase of the bike (2017), the product is excellent and works wonderfully. I am very satisfied with the product and I recommend it to all those who are considering getting a good electric bike from Quebec....

Long rides aren't a problem anymore

I like to go on long rides, often going past the autonomy of my battery. The last few miles before I get back home are still enjoyable even though I sometimes lack enough juice. The bike rides really nicely with the assistance, a pleasure to use regularly

Good tech support

I bought two CITI bikes in the summer of 2020. In 2022 after only 750 km the odometer to turn on the bike and set the assistance levels does not work anymore. I thought I would have to wait for a long time to receive support but Velec shipped the component quickly and made sure my bike was taken care of. Thanks Velec!

Smooth finish

The A2S is well built, has all the performance necessary to conquer any hill and an accessible frame, what more do you want?

A life saver

I bought my RX36 not too long ago and have been using it regularly. I tend to bring it with me in NY's subway system so I can go out with friends without having to pay for a taxi at the end of the night. Very useful and great price!

The best

Me and my spouse acquired this type of Velec R48 bike in 2021 and 3200 km later It's the best: autonomy, power and comfort. Today 70 km and still 5 bars out of 5. Who says better....

Crashed my R48 and got great service

I bought a R48 thinking I could maybe use it to get to work and try out some trails on the wknd. Commuting to work was no problem and quite efficient. I like being able to leave my car at home in favour of a greener way to travel shorter distances. One weekend, I decided to try out my newly acquired ebike on a trail I was recommended to try by a friend. Long story short, I crashed the bike and severily messed up the wheels but luckily didn't get injured further than minor cuts and bruises. I contacted Velec and spoke with one of their employees, RJ. I sent them the bike and a couple weeks later, my bike came back looking all new! Thank you Velec for the amazing service!!

Great Valentine's Day gift

Bought my gf and I two R48s for Valentine's Day and having been loving this new activity!

Good overall

My husband and I have been married for over 20 years and we've never been so happy. Riding our Velecs in Maryland's beautiful countryside always brings us joy! We are also able to keep up with one another thanks to the electric assitance. Thank you Velec!!

Good overall

My husband and I have been married for over 20 years and we've never been so happy. Riding our Velecs in Maryland's beautiful countryside always brings us joy! We are also able to keep up with one another thanks to the electric assitance. Thank you Velec!!

Great design

I love how the bike is so sleek and doesnt give off that ebike look. Plus the red looks amazing, I always get complimented on it

I feel like I'm in my twenties again

I bought the velec Citi 1 and I am satisfied with it. I can do more than 40km with level 3 assistance. That's good. Recharge time? 2 hours! The engine is not very powerful, but it is very quiet. Besides, it doesn't look like an electric bike. In the minuses: not very comfortable in town, could be a little more powerful, there is a "lag" in the response time of almost 2 seconds which is irritating (ex, we start pedaling and it takes 2 seconds at least before the motor starts). In spite of these small defects, I recommend this bike.

I feel like I'm in my twenties again

I bought the velec Citi 1 and I am satisfied with it. I can do more than 40km with level 3 assistance. That's good. Recharge time? 2 hours! The engine is not very powerful, but it is very quiet. Besides, it doesn't look like an electric bike. In the minuses: not very comfortable in town, could be a little more powerful, there is a "lag" in the response time of almost 2 seconds which is irritating (ex, we start pedaling and it takes 2 seconds at least before the motor starts). In spite of these small defects, I recommend this bike.

Overall great

Velec offers a variety of very good bikes with assistance. Good after sales service. This bike allows me to get around despite the symptoms of my neurosarcoidosis.

Light and powerful!

I live in an area with a lot of hills, therefore, buying an ebike was fundamental to fully enjoy my rides out with my husband. We hesitated between Citis or R48s and opted for the former. I think we made a good choice! The Citi 500 is light (for an ebike), sleek and very powerful. I love the design and the step through edition is perfect for me!

Fun and green

In late 2019, I suffered an accident which tore my ACL in my right knee. I had to go through surgery and muscle rehab afterwards. My injury and the start of the pandemic really made it difficult for me to go outside. My wife was there for me and ended up surprising me with a Citi for my birthday on September 6th. She also bought herself one and we ride them together since then!! It's been a pleasure to be able to get back to exercising slowly but surely all the while spending such quality time with her. The Citi's assistance is very smooth and can pace how much exercise I want to do, making the end of my rehabilitation that much more accessible! I HEAVILY recommend this bike if you're in market for an e-bike, it changed my life. Thank you VELEC!

Fun and green

In late 2019, I suffered an accident which tore my ACL in my right knee. I had to go through surgery and muscle rehab afterwards. My injury and the start of the pandemic really made it difficult for me to go outside. My wife was there for me and ended up surprising me with a Citi for my birthday on September 6th. She also bought herself one and we ride them together since then!! It's been a pleasure to be able to get back to exercising slowly but surely all the while spending such quality time with her. The Citi's assistance is very smooth and can pace how much exercise I want to do, making the end of my rehabilitation that much more accessible! I HEAVILY recommend this bike if you're in market for an e-bike, it changed my life. Thank you VELEC!